Compliance… It’s Not Just Reporting

Regulatory Compliance Training

 

                                          Dates for 2025: November 12-13, 2025
                                          Time: 1:00 PM – 4:00 PM ET each day
                                       

Intended Audience

Regulatory Staff, Accounting and Finance, Marketing, Sales and Service Reps,

Cost

$1,500 per company

 

Register Now

 

Navigating telecommunications and broadband compliance requirements can be complex

 

Overview

Join us for an informative training session designed specifically for telecom and broadband providers to navigate the complexities of FCC and state compliance requirements. This session will dissect the nuances of compliance, focusing on critical regulations and reporting obligations essential for maintaining program eligibility and regulatory standing while mitigating risk of enforcement actions.  Whether new to compliance or looking to refine your approach, this training offers practical insights and actionable strategies to help you stay ahead of ever-changing requirements. Don’t miss this opportunity to gain confidence and clarity in your compliance efforts!

What You’ll Learn

Day 1: Foundations of Regulatory Compliance

• Understanding Compliance

  • What is Compliance

  • Why It Matters

• Staying Organized

  • Managing Regulatory Records and Deadlines

  • Record Retention

  • Internal Controls

• Key Compliance/Reporting Requirements

  • Federal Communications Commission

  • Universal Service Admin. Company

  • State Public Service and Utility Commissions

• Key Website and Operational Policies

  • Acceptable Use Policy (AUP)

  • Network Management Practices

  • Terms and Conditions of Service

  • Website Disclosures

  • CALEA

Day 2: Consumer Protection & Public Safety Obligations

• Customer Proprietary Network Information

• Marketing and Communications Compliance

  • CAN-SPAM Act (Email Marketing rules)

  • Do-Not-Call / Do-Not-Text Compliance

• Fraud and Identity Theft Protection (Red Flag Rules)

• Broadband Nutrition Labels

• Public Safety and Emergency Communications Requirements

• Robocall Mitigation Obligations

Learning Objectives

• Define the purpose and scope of compliance within telecommunications and broadband and explain its importance in protecting consumers and providers.

• Identify key state and federal filing requirements established by the Federal Communications Commission, the Universal Service Administrative Company, and state Public Service and Utility Commission and demonstrate how to manage filing timelines, submissions, and recordkeeping.

• Explain the requirements for CALEA, Network Management, Terms and Conditions, and Website Disclosures, and apply them to develop compliant internal policies and public-facing documentation.

• Summarize FCC robocall mitigation rules and requirements and implement strategies to prevent illegal call traffic.

• Interpret CPNI rules and apply proper procedures to protect customer information.

• Explain the CAN-SPAM Act requirements and design compliant email communications.

• Identify Do Not Call and Do Not Text regulations and develop internal processes to ensure adherence.

• Explain the purpose, content, and regulatory requirements of Broadband Nutrition Labels.

• Recognize indicators of potential identity theft and implement Red Flag Rule compliance measures.

• Outline outage and disaster reporting obligations, PSAP notification requirements, disaster planning, EOP’s, and prepare compliant emergency reporting procedures.

 

Contact

For more information, contact Hailey Wolff at hailey.wolff@jsitel.com