Webinar: The Fundamentals: Fulfilling the FCC’s Annual CPNI Training Requirement 2025

Join us on Thursday, January 23 at 2PM (EST)
for our annual CPNI Training

All telecommunications carriers providing voice services must certify by March 1 of each year that their employees have been trained or refreshed on the basics of the Federal Communication Commission’s (FCC’s) customer proprietary network information (CPNI) rules.

To help you quickly and easily satisfy this annual requirement, JSI’s has a 60-minute CPNI training: “The Fundamentals: Fulfilling the FCC’s Annual CPNI Training Requirement.”

During this training session, the JSI team will review the CPNI rules and how adapt them to modern communications networks so that sensitive customer information does not end up in the wrong hands.

All employees who have access to customer account information, particularly customer service representatives, as well as any senior employees who are interested in a refresher course on the CPNI compliance rules should attend this training program. As these CPNI rules apply to all voice providers, electric cooperatives, and fixed wireless providers offering voice services to their customers would also benefit from this program.

Companies that either register for the live program or purchase a recording for later viewing will receive a training certificate document for employees to sign, affirming that they have completed the CPNI training program. Access to this program after purchase will be available until December 31, 2025.

To register: The registration cost for this webinar is $295 per company. If you will be unable to attend our live program, then you can purchase a recording of this webinar for viewing at a later date by contacting JSI’s Marketing Department, which you can do by simply clicking here, by reaching out via marketing@jsitel.com or calling 301-459-7590.