The Boy Scouts teach "Be Prepared". But for telephone carriers "being prepared" is a bit more complicated than having a first aid kit. Your communities and companies face floods, hurricanes, fires, flu outbreaks and any number of other emergencies. Companies must prepare in advance down to the last detail, and in fact many times you are required to have plans in place for these types of events by both the state commissions and the FCC.
JSI has developed a tool that allows carriers to easily gather all of the necessary company information to establish an Emergency Operations Plan. Clients can plug in their company-specific information and data to help plan for and respond to emergencies pursuant to state and federal regulations. It addresses various types of emergencies, including bomb threats, storm activities, pandemics, and fires. It incorporates FCC regulations relating to Telecommunications Service Priority (TSP) restoration treatment, outage reporting, and recently revised regulations pertaining to back-up power and traffic routing. As part of the planning process, clients are encouraged to designate an emergency operations committee, or specific management personnel, to delegate emergency planning and response activities, and conduct periodic drills and training with new employees.
The plan is more comprehensive than regulations demand, but should provide you with peace of mind that your company is taking measures to protect the staff, facilities and operations during times of an unforeseeable event.
For more information or to get started on the planning process, contact Dee Dee Longenecker at firstname.lastname@example.org or 512-338-0473.