Key to the service mission and success of any community based telecom provider is an efficient and productive partnership between the board of directors and senior management.  To accomplish this and ensure it is maintained, both the board and senior management must have a clear understanding of their duties and responsibilities, and how they interact to promote the company's success.  In a phrase, mission and direction come from the board; day-to-day operations are the responsibility of the general manager. 

Thanks to a strong boardroom presence, JSI identifies and emphasizes the keys to an effective board-management partnership and, equally important, some of the obstacles.  JSI staff will review such issues as accountability, service goals, staffing resources, compensation, management styles, and more.  Our long track record also enables JSI to recount numerous case studies and "tell it like it is," whether we're focusing on success stories or setbacks of individual cooperatives and companies that learned for themselves the do's and don'ts of board-management relations. 

Additional examples of how JSI's industry counsel and advice relate to your company are: the responsibilities of management, compared with those of the directors; customer/member relations; fiduciary responsibilities; revenue sources and revenue flow; consideration of products and offerings, including non-regulated services such as high-speed Internet, wireless, and video; review of access charges and the status of USF and other federal support; capital requirements and operating expenses; budgets and financial statements; financial forecasting and modeling; and more. 

If you have questions or would like more information on board-management partnerships, contact Steve Meltzer (smeltzer@jsitel.com), at 301-459-7590.